Dock set up and charging
FAQs about the battery and power modes
Both modes provide the optimal balance of power and run time. Auto mode works with all cleaner heads and the Dyson Hair screw tool, and automatically adjusts suction power to match the level of dust detected. Med mode is displayed instead of Auto mode when non-powered tools are attached, e.g. the Built-in dusting and crevice tool.
Maintaining your Dyson V12 Origin vacuum
Watch our maintenance guide for tips and step-by-step instructions on how to keep your machine performing at its best.
-
Cleaning the Slim Fluffy™ brush bar
Keep your vacuum's cleaner head in good condition by washing it in warm water. Watch the film.
-
Emptying and cleaning the bin
Overfilling the bin can reduce suction and affect the accuracy of the particle count shown on screen. Maintain your machine's suction power by emptying the bin as soon as debris reaches the MAX marker.
-
Checking for blockages
If your machine detects a blockage, the motor will pulse six times to let you know. You won't be able to continue until it is cleared. Watch the video.
FAQs about the filter
Your machine will pulse seven times to alert you if there's a blockage. You can follow the animated guide on your LCD screen to clear it.
The LCD screen on your machine will remind you when it's time to clear your filter. This will usually be around once a month, but may be more frequent if you use your machine more heavily. After cleaning the filter, always leave it to dry for at least 24 hours. You must ensure it's completely dry before refitting. We recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.
Dyson V12 Origin accessories
Engineered for whole-home cleaning, your machine comes with Dyson-engineered tools to help clean anywhere.
Scratch-free dusting brush
Gentle on delicate surfaces. The self-cleaning Scratch-free dusting brush has a rotating cuff that keeps the soft bristles clear of dust.
Awkward gap tool
Long and narrow, with a 22° twist to clean car storage compartments, tight gaps and hard-to-reach places.
Extension hose
Adds up to 61cm of flexible reach to any non-powered tool attachment, to clean up high or down low in your home or car.
Hair screw tool
Engineered to remove long hair and pet hair from pet beds, mattresses, sofas and stairs. The De-tangling conical brush bar spirals hair straight into the bin.
Fabric and mattress tool
Removes dust, dirt and allergens from mattresses and upholstery.
Mini soft dusting brush
Enclosed in a skirt of soft nylon bristles for gentle, vacuum-assisted dusting of delicate objects and surfaces.
Light pipe crevice tool
Crevice tool with LED lights lets you reach into dark, narrow spaces and see where you're cleaning.
Crevice tool
Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.
Combination tool
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
FAQs about the battery and power modes
The LCD screen only uses up to 1.5 watts of power, which won't noticeably impact run time.
Both modes provide the optimal balance of power and run time. Auto mode works with all cleaner heads and the Dyson Hair screw tool, and automatically adjusts suction power to match the level of dust detected. Med mode is displayed instead of Auto mode when non-powered tools are attached, e.g. the Built-in dusting and crevice tool.
